Help for myself

A changing, digital world...Meets a connected, confident you

Technology connected the world. Families and friends can easility video call and and see each other from their living rooms. You deserve to be a part of that, too.

A better relationship with your phone, tablet, or computer
Age means nothing. We all need connection with loved ones
Protect yourself from scams & online fraud
Skills & confidence to do it yourself

What it is like to work with us

The part most people worry about

At Tech Peace, we are all about empowerment. We don't want you to just tolerate technology, we want you to thrive with it. And we make the following promises...

We do not rush you

Sessions take as long as they take. If you want something explained a third time, ask — that is the job, and no one here will sigh.

No question is too small

How do I make the text bigger? Is this email real? How do I answer a video call? These are the questions we most like getting.

You keep control

You type your own passwords. You can end a screen-sharing session instantly. Nothing changes on your devices without you saying yes.

Your family only sees what you allow

If you want your daughter kept in the loop, we send her a summary — never your email, your photos, or your passwords. That is your business.

What we do

Ways We Can Help

Whatever you technology needs, Tech Peace is your biggest supporter

Protect & Empower

Keep your digital life safe.

We check suspicious messages before you click, and empower you with the skills needed to avoic malicious cyber attacks.

Scam and phishing verification
Training on common tech tools
Password and login security
Getting you to be independent
Account and device security reviews
Privacy and social media settings
Home Wi-Fi security

Advocate

What makes us different

We'll handle the frustrating technology companies for you.

Most companies ask what's wrong with your device. We ask what you're trying to accomplish — then empower you to navigate independently or with our patient assistance.

Disputing a charge or cancelling a subscription
Calling your internet or phone company
Navigating Apple, Google, and Amazon support
Booking doctor appointments in patient portals
Recovering a locked Apple or Google account
Reminding or helping set up telehealth visits before they start

Support

Keep your technology working.

When the printer won't print or the email won't send, you call one number and a patient human sorts it out — however long it takes.

Locked-out account recovery
New device setup and transfers
Phones, tablets, and computers
Software updates and backups
Wi-Fi, printers, and smart TVs
Unhurried, plain-English coaching

Two older men at a desk, one typing on the laptop himself while the other looks on, both smiling

Learn what you want to learn

We would rather teach you than keep you calling

Some clients want us to handle everything. Others want to learn it themselves. Both are fine, and we are here every step of the way.

Video calls with your grandchildren
Making text and buttons bigger
Photos: taking, finding, and sharing them
Online banking, safely
Booking doctor appointments online
Streaming films and music
Group texts with the family
Using AI assistants without risk

We also run free classes every month through Tech Peace Academy. See what is coming up.

Free · 2 minutes · no reading glasses required

Ten plain statements. Answer each one honestly and we will show you a Protection Score out of 100, tell you which specific gaps stood out, and explain what each one means for your safety online.

A few of the statements:

“I've been scammed before, or came very close to being scammed.” (Yes / No)
“I often see videos or content online and can't tell whether it's real or fake.” (Agree / Disagree)
“I don't always have access to help the moment I have a tech problem.” (Agree / Disagree)

It opens right here — you will not lose this page. We ask for your name, email, and phone at the end so we can send your written results and answer any questions. No password, no payment, no obligation.

An older woman and a younger relative sitting together, both on their phones and laughing

How it works

What happens when you we connect with you

We make a good profile of your technology use, your needs, intentions, and how to best empower you

1
Assessment of needs
The goal on this first connection is understand who is the person using the technology, what devices do you use the most, and how can we best aid you to use it more confidently
2
A search for pain points and opportunities
We make sure to understand your Why. Are you looking to connect more with loved ones, fix common tech issues, or just looking to browse the web more securely.
3
Need help? We fix it with you, not at you
Remotely or in your home, you stay in control and you see everything we do. We explain each step in plain English, as many times as you like.
4
You get it in writing
A plain-English summary of what we did and what changed. If your family is involved, they can receive a high-level Peace of Mind Report — with your permission, and never your passwords.

Our security promise

Trust is the product, so we put the rules in writing

Inviting someone into your digital life is a serious thing. These are the standards we hold ourselves to — and they are also how you can tell a real Tech Peace technician from someone impersonating one.

We will never

Store your password
Ask you to transfer money, ever
Ask for gift cards or cryptocurrency
Ask for access to your financial accounts unless you need help and are present
Make a purchase without your explicit say-so
Pressure you into buying something
Use scare tactics to sell you security

If someone does any of the above and claims to be from Tech Peace, they are not. Hang up and call our main number yourself.

Every Tech Peace technician

Passes a background check before their first visit
Shows verifiable company identification
Follows a documented, written security procedure
Uses audited remote-access software only
Asks permission before touching any device
Records what was done in every session, in plain English
Takes the least access needed to solve the problem

On passwords: we help you manage your credentials without ever knowing them. You type them; we look away. If you want a password manager, you hold the master password — not us.

Why we are different

Most tech support fixes devices. We look after people.

There is nothing wrong with a repair counter — sometimes a repair is exactly what you need. But a repair does not stop the next suspicious email, and it does not sit on hold with the cable company for you.

Comparison of typical device-focused tech support with the Tech Peace approach
Aspect	Typical tech support	Tech Peace
The first question asked	What is wrong with the device?	What are you trying to accomplish?
What gets fixed	The machine in front of them	The machine, the accounts, and the situation
Who you speak to	Whoever is next in the queue	People who know your setup and remember you
Scope of help	Hardware and software	Devices, accounts, scams, appointments, phone calls on your behalf
When something looks suspicious	Not really their department	Send it to us — safe, suspicious, or scam
The relationship	One transaction at a time	Ongoing, with a written record of everything done
Who it is designed for	The general public	Older adults and their families, specifically

Free reading

Worth an afternoon of your time

Written for you, not for technicians. Printable, and free — no email address required.

A changing, digital world...Meets a connected, confident you