Technology support your residents, clients, and members will actually use.
- On-site clinics and workshops
- Reporting your leadership can use
- Passes vendor security review
- Co-branded or white-labelled
Your population is already online. The support has not caught up.
Ninety percent of adults over 50 own a smartphone, and the vast majority manage banking, healthcare, and family life through it. The gap is not adoption — it is trustworthy help.
- $3B+
- Reported by older adults in fraud losses in 2025, up from $2.4 billion in 2024.Source: Federal Trade Commission
- 8×
- Increase in older adults reporting losses over $100,000 to impersonation scams between 2020 and 2024.Source: Federal Trade Commission
- 71%
- Of adults 50+ say they want tech support built specifically for older users.Source: AARP
- 90%
- Of adults 50+ owned a smartphone in 2025 — this is a connected generation.Source: AARP
It removes work from your staff
Front-desk teams, care coordinators, and activity directors are already fielding technology questions that are not in their job descriptions. We take those, and train your team on how to hand them over.
It reduces a real risk
A resident who loses their savings to an impersonation scam is a crisis for them and a serious problem for you. Prevention is dramatically cheaper than response.
It is a benefit people notice
Unlike most amenities, this one gets used weekly and gets talked about — by residents and by their families, who are often the ones choosing you.
Programmes shaped around your population
The delivery model is the same; the emphasis is not. Find the one that matches your organisation.
Senior living & retirement communities
Residents arrive with their own devices, their own accounts, and their own scam exposure — and your staff end up absorbing all of it. We run the technology programme so they do not have to.
What the programme includes
- Weekly on-site tech clinic
- Monthly scam-awareness workshop
- Device setup for new residents
- Wi-Fi and smart TV help
- Family support line
- Staff training and handoff process
Health plans & Medicare Advantage
Telehealth, portals, and digital care plans only work if members can actually use them. We are the human layer that turns a digital benefit into a used benefit — and we reduce the support calls you field.
What the programme includes
- Telehealth readiness sessions before first visits
- Portal onboarding and password recovery
- Digital literacy as a supplemental benefit
- Fraud and scam education for members
- Reporting on engagement and resolved issues
- Co-branded or white-labelled delivery
Healthcare, social service & government agencies
Benefits applications, renewals, and appointments have all moved online, and the people most affected by that shift are the ones least equipped for it. We help your clients complete what they started.
What the programme includes
- Application and renewal assistance
- Device and connectivity troubleshooting
- Group digital literacy sessions
- Impersonation and benefits-fraud education
- Accessible, plain-language materials
- Caseworker escalation path
Financial advisors & wealth management
A client with $1M in retirement assets and no two-step verification on their email is a risk to their own plan — and to your book. We become the digital safety layer around your clients.
What the programme includes
- Digital security assessments for clients
- Scam and impersonation education
- Account-security assistance (never credentials)
- Suspicious-message verification line
- Household technology support
- Per-client monthly arrangement
Start with a pilot, not a contract
Nobody should commit a whole community to an unproven vendor. Prove it with a defined group first — we would rather earn the roll-out.
- 1
Discovery call
Thirty minutes to understand your population, what your staff are currently absorbing, and what success would look like in six months.
- 2
Pilot programme
Typically one on-site clinic plus one workshop, run over 60 to 90 days with a defined group. Small enough to approve, large enough to prove.
- 3
Reporting
Attendance, issues resolved, risks identified, and resident or member feedback — in a format you can take to your leadership.
- 4
Roll out
Move to a per-resident or per-member monthly arrangement, co-branded or under your own brand, with a documented escalation path for your staff.
Security & compliance
Built to survive your vendor review
A company with access to older adults' devices and accounts can itself become the threat if it is run carelessly. We designed the controls before we designed the service, and we are glad to hand your compliance team the documentation.
- Least-privilege access with per-client written consent
- No client credentials ever stored by Tech Peace
- Background checks and identity verification on every technician
- Audited remote-access tooling with session records
- Documented security procedures available for your vendor review
- BAA available where a covered entity requires one
- General liability, professional liability, and cyber liability coverage
- Written incident response and escalation policy
What partners ask before a pilot
How does a partnership actually work?
Does this create work for our staff?
How do you handle resident privacy and our compliance obligations?
Can you white-label the program under our brand?
Let’s scope a pilot for your organisation
Tell us who you serve and what your staff are currently absorbing. We will come back with a concrete pilot proposal — scope, timeline, reporting, and price — not a brochure.
- A 30-minute discovery call, no deck required
- A written pilot proposal within one week
- Security documentation for your vendor review
- References from comparable partners, where we have them
Prefer to talk now? Call (832) 952-7770 and ask for partnerships, or email contact@techpeace.com.
One community, hundreds of people better protected
Instead of reaching older adults one at a time, reach the organisations they already trust. That trust transfer is the fastest way to make this kind of protection normal.
Would rather just talk? Call (832) 952-7770. A real person answers. No phone trees, no hold music.
Monday–Saturday, 8am–8pm (your local time)